We are looking for an experienced Dynamics 365 Field Service Consultant with over 10 years of experience. Key responsibilities include managing work order and asset life cycles, contracts, resource scheduling, and optimizing resource utilization. Must have expertise in Dynamics 365 Field Service processes, IoT integration, FSM mobile app customization, inventory management, and integration with ERP/WMS. Experience with Microsoft Flow, PowerApps, RSO configuration, and geofencing is essential. Familiarity with CI/CD, Azure DevOps, and middleware integration is a plus.
Detailed JD:
- Dynamics 365 Field Service Functional (All processes )
- Work order life cycle
- Asset life cycle
- Contracts/Agreements
- Routing
- Schedule board knowledge
- Manage resource schedules
- How to optimize resource utilization
- Microsoft Flow Integration
- PowerApps Push Notification
- Material Order, Material Order Line Item Scenarios
- FSM Offline Profile
- Inventory management scenarios
- Inventory integration with ERP/WMS
- Part order scenarios
- Return scenarios
- Contextual help-content integration with external systems
- Customization experience of FSM Mobile app
- Optimization approach for Offline Synch
- IoT integration experience in Dynamics 365 Scenarios
- Engineering for performance of FSM Mobile app
- Engineering for performance of Custom Platform logic
- Complexity experience in Customizations built on Dynamics 365 Field Service
- RSO Configuration experience and limitations
- Geofencing implementation & notifications
- Intune integration
- Utilization of Middleware in IoT/ Integration with backend application
- CI/CD /ALM/Azure Devops
- Routing Complexity appreciation.
Good to have
- Power Apps experience
- Co-pilot Studio/PVA in Field Service context
- Power Automate – Cloud flows / RPA/ Process mining
- Remote assist implementation experience
- Azure iPAAS
- Azure Functions
Other key Needs
- Ability to manage complex CRP
- Multi Vendor project team
Location: PAN India (Hybrid)
Email: careers@ensetu.com
Job Category: Dynamics 365
Job Type: Full Time